4 Replies Latest reply on Mar 18, 2010 10:08 PM by vikram NameToUpdate

    Availabiliti SLA - Asset Management

      Share This:

      Hi Friends,


      Probably some simple questions:


      I need to create availability SLAs for CIs, how do I confirm If Asset Management is integrated with SLM?


      When I open a CI record and go to 'Outage' tab and click 'create' then should I see 'SLM' as a tab?


      Currently I have 'CI Unavailability' as one of the data sources in SLM, is that enought for me to create Service Targets, and how do I view these service target from Asset management?