7 Replies Latest reply on Feb 16, 2010 10:14 AM by Remco Hermes

    Log file analysis - MRM Portal and Focal Point

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      For this particular issue the customer is seeing the following:

       

      Portal and Focal Point. ( We use DDE to communicate to Focal Point as we scrape over some information from portal to Focal point).  The Focal Point log the freeze happens towards the end of the Visual log.  Start looking into the log starting at  Log id: 50190 to 50269 (approx where the freeze happens.)  Is there is any indication in the log file why the freeze happens?

      Thanks,
      Remco Hermes
      Senior Technical Support Engineer
      BMC Software