Hi all,

I am trying to install SLM 7.5 on DEV server and failed,but It is showing SLM console and I am able to create Service Targets & Agreements successfully.

In slm_install_log it gives following errors

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EVENT {Description=[Error text from RIK GetServerInfo],
               Detail=[[ERROR][Thu Jan 28 16:13:43.383] RikMain- Problem with verification of user/pw/server information
]}

LOG EVENT {Description=[Error text from RIK GetServerInfo],
               Detail=[[ERROR][Thu Jan 28 16:14:14.587] VerifyControl- Unable to connect to the AR System Server.
]}

LOG EVENT {Description=[Error code from RIK GetServerInfo],
               Detail=[90]}

LOG EVENT {Description=[Error text from RIK loadapp],
               Detail=[[ERROR][Thu Jan 28 16:48:54.236] ImportDataFile- (logfile: dataimp_1.log) ]}

LOG EVENT {Description=[Error text from RIK loadapp],
               Detail=[[ERROR][Thu Jan 28 16:48:54.236] LoadComponent- Data Import failed with code 1025 for file C:\Program Files\BMC Software\AR System Applications\in-mum-remdev1\BMC Service Level Management\ar\slm\workflow\en\.\SLM_Object_248320.arx]}

LOG EVENT {Description=[Error text from RIK loadapp],
               Detail=[[ERROR][Thu Jan 28 16:51:28.474] LoadComponent- At least one file in config data list returned an error]}

LOG EVENT {Description=[Error text from RIK loadapp],
               Detail=[[ERROR][Thu Jan 28 16:51:54.005] LoadComponent- Errors processing component SLA, worst overall return code = 1025]}

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now i want to install SLM 7.5.00 patch 001 but it gives an Error:

"SLM validation patch error----No BMC Service Level Management products needing this patch were found on this system.

Plzzzz Help

--"GG"