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    Error while installing BMC Atrium CMDB 7.6

    Praveen Kumar Saraswat

      Hi,

       

      I am trying to install CMDB 7.6 on new VM but getting below error.

       

      The installation of BMC Atrium Core 7.6.00 failed. The following features failed to install:
      Product Catalog
      com.bmc.smbu.install.common.rule.engine.CommandExecutionException: RIK command ("C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Utilities\rik\rik.exe" loadapp -x RemITSM76 -t 0 -u Demo -l "E:\Program Files\BMC Software\AtriumCore" -n BMCAtriumPC -f "E:\Program Files\BMC Software\AtriumCore\dsl\fnp\workflow\en\adf_fnp.xml" -k 0 -L -c) returned an exit code of 1025, which was interpreted as a failure
      BMC Atrium CMDB
      com.bmc.smbu.install.common.rule.engine.CommandExecutionException: RIK command ("C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Utilities\rik\rik.exe" loadapp -x RemITSM76 -t 0 -u Demo -l "E:\Program Files\BMC Software\AtriumCore" -n BMCAtriumCMDB -f "E:\Program Files\BMC Software\AtriumCore\cmdb\en\workflow\adf_precmdb.xml" -k 0 -L -c) returned an exit code of 1025, which was interpreted as a failure

       

      I checked the logs but couldn't get anything.

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