I am struggling to get these Templates to work, I have a html template.
The template I have created is shown below when I use this template in a notification this displays as text in the e mail but non of the values appear, now I am leaving the field itself blank for Content however I have also tried to paste the html in there as well, neither method seems to work. Its just not displaying the values #$$inside these tags$$#.
Any help would be greatly appreciated.
<META http-equiv="Content-Language" content="en-us">
<META http-equiv="content-type" content="text/html; charset=ISO-8859-1">
<TITLE>Critical Incident Warning</TITLE>
<P><H2><FONT COLOR="#FF0000">Critical Incident Warning</FONT></H2></P>
<BASEFONT size="2" color="#000000" face="Arial">
Critical Priority Incident ID: <b>#$$Incident Number$$#</b></P>
Notes: <b>#$$Detailed Decription$$#</b></P>
Reported at: <b>#$$Reported Date$$#</b></P>
By: <b>#$$First Name$$#</b> <b>#$$Last Name$$#</b></P>
Assigned to: <b>#$$Assignee$$#</b></P>
Logged by: <b>#$$Submitter$$#</b></P>
Did you find any solution to this?
Even I am facing the same issue in version 18.05