4 Replies Latest reply on Aug 3, 2010 9:21 AM by Naveen Anne

    Error: 80004005 Could not load patch details file.

    Antonio Caputo

      A patch analysis job sometimes fails on some target servers with error code: 80004005.

       

      It happens both if the shavlik .cab files comes via http://xml.shavlik.com or stored on a local disk.

       

      This is the appserver.log:

       

      + cr10130@CED.IT:BLAdmins: Error executing Packager: ExitCode = 1 on the host "172.26.52.105": Error: 80004005 Could not load patch details file.

       

      com.bladelogic.mfw.util.BlException: Error executing Packager: ExitCode = 1 on the host "172.26.52.105": Error: 80004005 Could not load patch details file.

      at com.bladelogic.model.job.compliance.patch.ShavlikResult.shavlikPackager(ShavlikResult.java:781)

      at com.bladelogic.app.patch.analysisengine.ShavlikAnalysisEngineImpl.getPatchPayloadInformation(ShavlikAnalysisEngineImpl.java:1052)

      at com.bladelogic.app.patch.analysisengine.ShavlikAnalysisEngineImpl.performAnalysis(ShavlikAnalysisEngineImpl.java:289)

      at com.bladelogic.model.job.compliance.patch.PatchAnalysisJobWorkItemImpl.doExecute(PatchAnalysisJobWorkItemImpl.java:207)

      at com.bladelogic.model.job.workitem.BaseJobWorkItemImpl.execute(BaseJobWorkItemImpl.java:117)

      at com.bladelogic.app.service.workitem.WorkItemThread.run(WorkItemThread.java:140)

      +

       

       

      and this is the patch analysis job log:

       

      +172.26.52.101,Warning,Mar 16, 2009 11:01:56 AM,"Error occurred while calling Shavlik Packager.Payload Information might not be available for newly added patches., Error: Error executing Packager: ExitCode = 1 on the host "172.26.52.101": Error: 80004005 Could not load patch details file.

      "

      172.26.52.101,Warning,Mar 16, 2009 11:01:57 AM,Patch analysis with SHAVLIK for target 172.26.52.101 completed with warning(s).

      +

       

      Any suggestion?

       

      Thanks