1 Reply Latest reply on Feb 26, 2009 3:08 PM by Craig Williams

    Hotfix item cannot be created as there are no patch items

    Antonio Caputo

      After a patch analysis job (gone fine) I try to deploy some missing patches, but while crating the BLPackage the following message appears:

       

      Hotfix item cannot be created as there are no patch items

       

      I cheched the File Server configuration and it should be ok.

       

      Any help?

       

      Thank you

        • 1. Re: Hotfix item cannot be created as there are no patch items

          I had this problem about in March 2008 with version 7.42.

          From the CM GUI if you select "Tools/Patch Analysis Config" on the Hotfix Config tab there will field named: choose depot hotfix folder

          This would lead you to believe this is the location a user would need write access to in order to save patches. However, they may require more than that.

          In our case this path was not the default value of Depot/Hotfix Repository.

          Our users were granted write access to the non-default path, but continued to receive the error you're reporting until they were ALSO granted write access to the "Depot/Hotfix Repository" path.

          If that doesn't fix it for you reference Ticket#24313 with support.