4 Replies Latest reply on Jul 11, 2007 3:38 PM by Kunal Rao

    Discrepancy Between Live-Browse and Patch Subscription Results

      I have a customer, Alliance Data Systems (ADS), who is reporting receiving conflicting information when reviewing patch information (i.e. needed/missing patches) via live-browse and what is reported when examining the same information via patch subscription. The customer reports "...the patch subscriptions are the source of the incorrect patch recommendations and the live-browse is more accurate. If we use the patch recommendations, they recommend that we install numerous versions of MDAC on some servers. We need a reliable patch source that can analyze our environment, match it intelligently against the updates for that OS/version, and apply the patches. Can BladeLogic provide a method of accomplishing this?"


      Any assistance regarding this is greatly appreciated. This is a large customer who is fairly frustrated.