11 Replies Latest reply on Feb 4, 2010 8:58 AM by Bill Robinson

    New 7.5 app server won't start --- file server error

    S Crawford

      We just finished migrating our data using the migration manager from 7.4.5 to 7.5. But now the app server will not start. It returns an exception - It's related to the file server not being found or recognized. The primary errors I'm seeing are these:

       

      [] Validating file server host (bl)...

      [] com.bladelogic.mfw.util.BlException: Either a file server is not specified or it is not running a licensed agent. Please make sure that a valid file server is specified.

      [] Error installing to Start: name=bladelogic.service.FileManagerService state=Create

      com.bladelogic.app.service.ServiceInitializationException: com.bladelogic.mfw.util.BlException: com.bladelogic.mfw.util.BlException: Either a file server is not specified or it is not running a licensed agent. Please make sure that a valid file server is specified.

       

      AND

       

      Error (753) - Connection refused: bl: No authorization to access host

       

      In our test environment, the file server lives on the same server as the app server. The test server is actually named lx-ifcbt-d1, but we have an alias setup in /etc/hosts called 'bl', and 'bl' is specified as the name of the file server in the app server config. The directory location of the file server is /usr/nsh/storage, which is a soft link to our BL test NAS filer (mounted at /bldepot/storage). We tried changing the file server name from bl to lx-ifcbt-d1 in blasadmin, but it still had the same error.

       

      The 7.5 agent is running and the exports file is setup to accept all connections and map to root:

       

      * rw,user=root

       

      We ran into migration / install issues related to the 'bl' file server when we upgraded to 7.4.5, but not this particular issue.

       

      Thanks