0 Replies Latest reply on Mar 6, 2009 2:14 PM by S Crawford

    7.4.5 Client doesn't authenticate on first try

    S Crawford

      Some of our users are currently running on the 7.4.5 client with the Vista workaround (https://www.bladelogic.com/community/entry!default.jspa?categoryID=76&externalID=1411&fromSearchPage=true).


      Whenever they open the BladeLogic client, they click 'Connect' to sign on (Kerberos/AD) and they get prompted to accept the certificate. They click 'Yes' and immediately get the error "Could Not Authenticate". If they click 'Connect' again, the client is then able to login.


      How come it is taking users two tries to get into BladeLogic? This happens whether they choose 'Save session credentials' or not.