6 Replies Latest reply on Dec 18, 2012 9:33 AM by Linda K. Whitsitt

    Windows 2000 RSCD Agent Hanging on Uninstall/Upgrade

    Valerian Jone



      What's there to look at to troubleshoot why we can't uninstall and reinstall (or upgrade) an rscd agent?


      The agent just hangs and freezes the uninstall/upgrade window when we go and uninstall or upgrade. The rscd service was already stopped manually before hand and multiple reboots haven't helped either. Any ideas?


      This is on windows 2000 32 bit. The agent installed is 7.4.1 rev 603 and we're trying to uninstall/reinstall/upgrade to 7.4.1 rev 2000.