1 Reply Latest reply on Mar 28, 2008 8:53 AM by Bill Robinson

    7.4.1 SP1 upgrade on appserver agents

    Gerardo Bartoccini

      I have attempted to upgrade agents on appserver hosts with the r2000 installer.


      I get the following message:


      Network Shell is installed on this machine.

      to upgrade you must also upgrade Network Shell

      and this installer does not include that component.

      Please try again with a different installer.


      I have ran some snapshots and audit jobs against a host before and after upgrading the agent, and I have collected a list of files that get replaced:













      I'm wondering if manually replacing the files would work.

      I have done it on a test server and it seems to be working fine.


      Would there be something else that needs checking?