The exports file should have two lines; one for the console server and one for the apps server.
It should also map to the local admin account, such as the following for a windows agent:
users and users.local are OK for the agents, but it needs an extra line for the appserver with the account running the appserver process. On unix (inc. linux) this should be bladmin. On Windows I believe it should be SYSTEM.
Maybe someone can clarify or confirm this last statement?
There is no need to have an entry in users.local for the account running the rscd agent process.
For further information, read section "Setting Up Configuration Files" in BladeLogicAdministration.pdf, available from the 'Documentation' or 'Downloads' section of this site.