9 Replies Latest reply on Jul 21, 2005 10:52 AM by Robin Spinks

    Some Windows Agents Won't Upgrade To 6.3rc2

      I've created a job to upgrade windows 6.2.3 agents to 6.3.

       

      I created the job exactly as in the pdf, but without step 3 (adding agentctl.exe and actl.exe) as Mark J found this to give missing dll errors, and we have both found it works fine without.

       

      The post-command in the job is:

      c:\progra~1\bladelogic\rsc\agentctl -b exec c:\progra~1\bladelogic\rsc\rscd63.exe -a -s -f1c:\progra~1\bladelogic\rsc\63-upgrade.iss

      The job upgrades some agents, but not others.

       

      The ones that do not upgrade show successful completion, but have the following line in the job:

      c:\>c:\progra~1\bladelogic\rsc\agentctl -b exec c:\progra~1\bladelogic\rsc\rscd63.exe -a -s -f1c:\progra~1\bladelogic\rsc\63-upgrade.iss
      //<host>.<client>.co.uk/c/: Connection refused

      Where is the name of the client where I'm installing.

       

      I've checked the access to the host with agentinfo and all is OK:

      nsh% agentinfo <host>.<client>.co.uk
      <host>.<client>.co.uk:
      Agent Release : 6.2.3.134
      Hostname : <host>
      Operating System: WindowsNT 5.0
      User Permissions: bladmin (Identity via trust)
      Security : Protocol=5, Encryption=TLS1
      Host ID : 43AE02C
      # of Processors : 2
      License Status : Licensed for NSH/CM
      nsh%

      The bladmin user is enabled and in the administrators group.

       

      The agent rscd.log shows:

      <ip_addr> 06/02/05 15:09:39.417 4140 bladmin (L3_Microsoft:w423196): nsh: /cygdrive/C/Program Files/BladeLogic/OM/bin/nsh -c cd //<host>.wh.cw-isc.co.uk/ && '//@/C/Program Files/BladeLogic/OM/scripts/job_14999/script15003'
      <ip_addr> 06/02/05 15:09:40.308 6052 bladmin (L3_Microsoft:w423196): nsh: /cygdrive/C/Program Files/BladeLogic/OM/bin/nsh -~ //<host>.wh.cw-isc.co.uk/c/ //@/C/Program Files/BladeLogic/OM/scripts/job_14999/script15003
      <ip_addr> 06/02/05 15:09:40.964 3612 bladmin (L3_Microsoft:w423196): mkdir: mkdir -D //<host>.<client>.co.uk/c/ -p /C/Program Files/BladeLogic/RSC
      <ip_addr> 06/02/05 15:09:41.730 3612 bladmin (L3_Microsoft:w423196): cp: cp -D //<host>.<client>.co.uk/c/ -frvpP -q //@/C/Program Files/BladeLogic/OM/scripts/job_14999/cancel15000 //sablad01/C/Program Files/BladeLogic/RSC/63-upgrade.iss /C/Program Files/BladeLogic/RSC/63-upgrade.iss
      <ip_addr> 06/02/05 15:09:41.808 3612 bladmin (L3_Microsoft:w423196): cp: > 01011 Copy file //sablad01/C/Program Files/BladeLogic/RSC/63-upgrade.iss to //<host>.<client>.co.uk/C/Program Files/BladeLogic/RSC/63-upgrade.iss
      <ip_addr> 06/02/05 15:09:42.574 3612 bladmin (L3_Microsoft:w423196): cp: cp -D //<host>.<client>.co.uk/c/ -frvpP -q //@/C/Program Files/BladeLogic/OM/scripts/job_14999/cancel15000 //sablad01/C/Program Files/BladeLogic/RSC/rscd63.exe /C/Program Files/BladeLogic/RSC/rscd63.exe
      <ip_addr> 06/02/05 15:09:42.652 3612 bladmin (L3_Microsoft:w423196): cp: > 01011 Copy file //sablad01/C/Program Files/BladeLogic/RSC/rscd63.exe to //<host>.<client>.co.uk/C/Program Files/BladeLogic/RSC/rscd63.exe
      <ip_addr> 06/02/05 15:09:49.730 3612 bladmin (L3_Microsoft:w423196): cp: cp -D //<host>.<client>.co.uk/c/ -t //@/C/Program Files/BladeLogic/OM/scripts/job_14999/job_22.3_postcmd.bat /C/Program Files/BladeLogic/RSC
      <ip_addr> 06/02/05 15:09:49.746 3612 bladmin (L3_Microsoft:w423196): cp: > 01011 Copy file //@/C/Program Files/BladeLogic/OM/scripts/job_14999/job_22.3_postcmd.bat to //<host>.<client>.co.uk/C/Program Files/BladeLogic/RSC/job_22.3_postcmd.bat
      <ip_addr> 06/02/05 15:09:50.402 3612 bladmin (L3_Microsoft:w423196): chmod: chmod -D //<host>.<client>.co.uk/c/ +x /C/Program Files/BladeLogic/RSC/job_22.3_postcmd.bat
      <ip_addr> 06/02/05 15:09:50.417 3612 bladmin (L3_Microsoft:w423196): chmod: > 01006 Change file permission of //<host>.<client>.co.uk/C/Program Files/BladeLogic/RSC/job_22.3_postcmd.bat to 00777
      <ip_addr> 06/02/05 15:09:51.011 3612 bladmin (L3_Microsoft:w423196): nsh: /cygdrive/C/Program Files/BladeLogic/OM/bin/nsh -~ //<host>.wh.cw-isc.co.uk/c/ //@/C/Program Files/BladeLogic/OM/scripts/job_14999/script15003
      <ip_addr> 06/02/05 15:09:52.011 5224 bladmin (L3_Microsoft:w423196): uname: uname -D //<host>.<client>.co.uk/c/ -s
      <ip_addr> 06/02/05 15:09:52.824 5224 bladmin (L3_Microsoft:w423196): nexec: nexec -D //<host>.<client>.co.uk/c/ -e /C/Program Files/BladeLogic/RSC/job_22.3_postcmd.bat
      <ip_addr> 06/02/05 15:09:52.855 5224 bladmin (L3_Microsoft:w423196): nexec: > 01010 Execute remote command: /C/Program Files/BladeLogic/RSC/job_22.3_postcmd.bat