3 Replies Latest reply on Jun 2, 2009 5:13 PM by Bill Robinson

    CIS - Win03 v2.0 failed

    Abid Khemiss

      Hi,

       

      We are trying to run the CIS Win03v2.0 component templates. The discovery is going fine. But When we are running, the compliance job we have this output error:

       

      Error May 8, 2009 11:21:27 AM error occured evaluating compliance rules on component Test -CIS - Win03 v2.0 - Enterprise Level 2 (/C/System Volume Information

       

      We tried as well being BLAdmin the error message is different;

      Info May 8, 2009 9:47:00 AM Started running the job 'dermot 2 compliance' on application server 'blasal01'(2,000,000)

      Info May 8, 2009 9:47:02 AM creating work item for component Test -CIS - Win03 v2.0 - Enterprise Level 2 (alpasifxpr06.ad.aib.pri)

      Info May 8, 2009 9:47:02 AM Compliance execution started for component: Test -CIS - Win03 v2.0 - Enterprise Level 2 (alpasifxpr06.ad.aib.pri)

      Info May 8, 2009 9:50:57 AM Compliance execution finished for component: Test -CIS - Win03 v2.0 - Enterprise Level 2 (alpasifxpr06.ad.aib.pri)

      Info May 8, 2009 9:50:57 AM saving results for job

      Info May 8, 2009 9:50:57 AM The job 'dermot 2 compliance' has failed

      Error May 8, 2009 9:50:57 AM error occured evaluating compliance rules on component Test -CIS - Win03 v2.0 - Enterprise Level 2 (alpasifxpr06.ad.aib.pri) : com.bladelogic.mfw.util.BlException: com.oaklandsw.http.HttpTimeoutException

       

       

      Thanks

       

      Abid Khemiss

        • 1. Re: CIS - Win03 v2.0 failed
          Bill Robinson

          I think you have 2 problems:

           

          Error May 8, 2009 11:21:27 AM error occured evaluating compliance rules on component Test -CIS - Win03 v2.0 - Enterprise Level 2 (<name server>) : com.bladelogic.mfw.util.BlException: I/O error;//<name server>/C/System Volume Information

           

          I've seen this alot, you should be able to add an 'exclude' for that directory. even as an administrator you can't seem to read that.

           

          Error May 8, 2009 9:50:57 AM error occured evaluating compliance rules on component Test -CIS - Win03 v2.0 - Enterprise Level 2 (alpasifxpr06.ad.aib.pri) : com.bladelogic.mfw.util.BlException: com.oaklandsw.http.HttpTimeoutException

           

          This is likely a problem w/ the Shavlik Patch Analysis. Can your appserver get to the internet? What version of BladeLogic is this?

          • 2. Re: CIS - Win03 v2.0 failed
            Abid Khemiss

            Sorry I was on leave.

             

            the app server is 7.4.4. Yes we have lost connection to the internet due to security change.

             

            The best way would be to ruled out all the compliance rule linked with shavlik?

             

            Thanks

            • 3. Re: CIS - Win03 v2.0 failed
              Bill Robinson

              If the appserver will not have an internet connection, you can go into the 'Tools | Patch Analysis Configuration' and on the list of shavlik URLs on each one open it and uncheck the 'check for updates'

               

              alternatively, you can setup a download process for these items, and make them accessible via NSH or http and then modify the URLs in that menu.

               

              this will prevent the appserver from going out to the internet for hotfix info.