i have an unlicensed agent and when i do an agentinfo i get this:
scourge% agentinfo cent1
Agent Release : 188.8.131.523
Hostname : cent1.demodrive.com
Operating System: Linux 2.6.18-8.el5
User Permissions: 99/99 (nobody/nobody)
Security : Protocol=5, Encryption=TLS1
Host ID : A8C01741
# of Processors : 1
License Status : Not Licensed
and a getlic does get the license:
scourge% getlic cent1
scourge% cat license.raw
cent1 1 A8C01741
Can you get on your target system and post what is in your exports, users and users.local files ?
This is usually an exports file issue.
As far as I know, license.raw has hostname/ip cpu No. and ID.
I'm thinking a workaround now.
If I can get all of those information, I could put them in a blank license.raw file.
This means I have a chance to upload the license.raw and download the license file.
If I'm wrong, please correct me.
Thank you very much Bill!!
I will call my customer, than get back to you.
what's in the exports file?