3 Replies Latest reply on Aug 7, 2007 5:36 PM by John van Ommen

    strange problem on my laptop



      I've just recently had a problem on my demo laptop.


      BladeLogic App serv can't start.


      I try to start it interactively and get:



      C:\Program Files\BladeLogic\OM\br>blappserv.bat

      Error (753) - Can't uname mjeffery: No authorization to access host

      com.bladelogic.mfw.util.BlException: No authorization to access host: mjeffery

      at com.bladelogic.model.factory.ServerImpl.updatePropertyValuesFromAgent


      at com.bladelogic.model.factory.ServerFactory.getHostOverview(ServerFact


      at com.bladelogic.mfw.fw.BlManager.validateFileServer(BlManager.java:454


      at com.bladelogic.mfw.fw.BlManager.configure(BlManager.java:305)

      at com.bladelogic.mfw.fw.BlManager.moveIt(BlManager.java:1241)

      at com.bladelogic.mfw.fw.BlManager.main(BlManager.java:1279)



      Any Ideas?



        • 1. Re: strange problem on my laptop

          What happens if you run "agentinfo mjeffrey"?

          • 2. Re: strange problem on my laptop

            how embarrasing! I wish I could have deleted my post.


            Yes, it was a permissions problem trying to connect the file server (which is the same machine in my laptop's case).



            • 3. Re: strange problem on my laptop

              If I've changed the IP but not the name of my file server, do I have to run the file server change scripts from external-files.tar?


              I'm getting a 753 Error when I try to start my appserver

              ("Error (753) - Can't uname blfileserver: No authorization to access host com.bladelogic.mfw.util.BlException: Either a file server is not specified or it is not running a licensed agent. Please make sure that a valid file server is specified.")


              My app server and my file server are running on the same host. The host name changed, and so did the IP. However, I had an alias set up for the file server prior to changing the IP. Doesn't this sidestep the need to run the DB scripts?


              My alias for the file server is "blfileserver."

              When I do an agent info, it's licensed*.

              The ACL is set up correctly too.

              Just in case it wasn't, I've verified that I can write to the file server with the bladmin user via NSH.


              I don't have access to the database at this client, so I'm looking for a solution that doesn't require DB changes.


              Any ideas?





              # sudo -u bladmin /nfs/common/nsh/sbin/agentinfo blfileserver


              Agent Release :

              Hostname : somewhere.admin.someclient.com

              Operating System: Linux 2.6.9-55.ELsmp

              User Permissions: 0/0 (root/root)

              Security : Protocol=5, Encryption=TLS1

              Host ID : 450A3525


              1. of Processors : 4

              License Status : Licensed for NSH/CM