2 Replies Latest reply on Aug 21, 2009 1:58 AM by Simon Bernard

    Proxy Problems

      Hi

       

      A quick one here before I open a support call.

       

      We are just getting our system setup and have some problems - We are running on SUSe10 and have internet access from the os level. We set the proxy with blasadmin as per the docs and it seems ok - just an ip address and the port - no user or passwd required.

       

      BUT when i hit the download button on any of the shavlik links in patch manager I get an error box popup (no message) and a Java error in the logs:

       

      [14 Aug 2009 13:05:26,499] [Client-Connections-Thread-8] [ERROR] [dsbernar:BLAdmins:172.26.230.236] [Client] Connection terminated
      java.lang.IllegalArgumentException: Cannot decode an empty value
              at com.bladelogic.shared.util.Encoder.decode(Encoder.java:83)
              at com.bladelogic.app.util.HttpProxyConfig.setDefaultProxy(HttpProxyConfig.java:69)
              at com.bladelogic.app.util.DownloadServer.downloadFile(DownloadServer.java:72)
              at com.bladelogic.model.job.compliance.patch.ShavlikResult.downloadShavlikFilesInternal(ShavlikResult.java:319)
              at com.bladelogic.model.job.compliance.patch.ShavlikResult.downloadShavlikFilesOnFileServer(ShavlikResult.java:173)
              at com.bladelogic.model.job.compliance.patch.ShavlikResult.downloadAndGetConfigFileLocation(ShavlikResult.java:237)
              at com.bladelogic.message.frame.PatchConfigFileFrame.service(PatchConfigFileFrame.java:67)
              at com.bladelogic.mfw.net.ClientWorkerThread.processRequest(ClientWorkerThread.java:370)
              at com.bladelogic.mfw.net.ClientWorkerThread.processClientRequest(ClientWorkerThread.java:280)
              at com.bladelogic.mfw.net.ClientWorkerThread.handleClientRequest(ClientWorkerThread.java:180)
              at com.bladelogic.mfw.net.ClientWorkerThread.execute(ClientWorkerThread.java:99)
              at com.bladelogic.mfw.net.ClientWorkerThread.execute(ClientWorkerThread.java:25)
              at com.bladelogic.app.service.thread.BlBlockingThread.run(BlBlockingThread.java:92)
      [14 Aug 2009 13:05:26,502] [Client-Connections-Thread-8] [INFO] [dsbernar:BLAdmins:172.26.230.236] [Client] Connection disconnecting: id = 35

       

      I am guessing proxy issue but have no idea!!

       

      Any suggestions?

       

      TIA