11 Replies Latest reply: Feb 5, 2013 12:23 PM by mikko.juola RSS

What is the Definition and Difference between Decision Tree and Script.

Ashwanth Padmanaban

What is the Definition and Difference between Decision Tree and Script in Incident Management.

 

Pls explain in which scenarios we should go for Decision tree/Script.

 

Regds,

Ashwanth