I'm trying to integrate SRM into a demo, and I was hoping to give the user a question with a dynamic drop down list (populated at runtime). I've created a static list using the OOB question tool, but I don't even know where to begin if I want to make the list dynamic. Is there any way I can populate a Remedy form with the values that I want the user to have as options?
If anyone could point me in the right direction, I would really appreciate it.
for this, you would need to use an Advanced Interface form rather than a standard Service Request. They're discussed in the Admin Guide.