I was forwarded a link to this Customer Success Story, and I wanted to share it with the community. Here is the link to the full article:
The company is BT Financial Group. They used Atrium Orchestrator to automate their on-boarding account creation, and estimate the savings to be $250k over 3 years. Below are some of the key statistics.
“Our business is to provide quality financial services, so we must ensure that we consistently deliver high quality service to our business. They must be able to depend on us and we need to be confident that our processes are being followed correctly, regardless of whether Tom, Dick or Sally has performed the activity.” -CRAIG WISEMAN [Manager Environment and Release Management]
What Makes Us Better
In choosing BMC Atrium Orchestrator, Craig Wiseman [Manager Environment and Release Management] says intuitiveness and ease of use were key decision factors and the opportunity to apply a process across multiple platforms was a key advantage. He further highlighted out-of-the-box functionality for developing a library of functions that can be stored and re-used for multiple processes. A proof of concept spanning a portion of the on-boarding process — including creation of an AD account, addition to application and security groups and email account creation — took less than two days to implement.