7 Replies Latest reply: Feb 4, 2010 10:46 AM by Björn Calabuig RSS

"Previous week" on Incident report (Crystal) by date range returns nothing

Eleonore BILGER

Hello,

 

We're using BMC 7.01

 

We're viewing report under BMC user with Crystal viewer 3.0.

 

When using "previous week" on reports, no data are returned whereas there is data: if we launch a report using "This month" we can see data including data contained in the "previous week" date range.

 

Does anyone know how to correct this issue ?

 

Thank you

Eleonore