I have created a simple webservice, for a simple form, and when I run the Change_Query_Service (Get) operation, input the Request ID and run (invoke) the WSDL (using .NET WebService Studio), the record returned is not the one I was expecting. Most of the fields are null, date values are set to 01/01/0001, and selection fields have their first value in the list populated. Can someone shed some light on why this may be happening? Many Thanks.
What verison of AR and ITSM are you using?
AR Server version : 7.1.0
ITSM components: 7.0.02