As referenced in the ITSM Sizing and Capacity White Paper:
"Load testing of online users was done with two toolsets: SilkPerformer from
Segue, and Scapa Test from Scapa Technologies Limited. Both companies
have collaborated with BMC to provide specific functionality to allow more
effective driving of the BMC Remedy based product set."
Thanks, David J. Easter
Product Line Manager, AR System
Solution Strategy & Development