1 Reply Latest reply on Jun 30, 2008 3:50 AM by Nilesh Gujarathi

    Blackout Periods for Service Components

    Alexandre Papadopulos
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      Hello,

      My customer would like to know if there's any other way of configuring the Blackout Periods for Service Components other than using the Web GUI?

      As an example:
      - Export the Service Model Components with Blackout Periods, to a file.
      - Update them and import them back.

      Is this possible?


      Cheers,
      Alexandre Papadopulos

        • 1. Re: Blackout Periods for Service Components

          Thought of one solution, if you are willing to do some configuration: This is at Cell. Schedule an msend based event with status blackout sending action so that event is sent to Cell a service/CI that you want to Blackout. The Alias formula, conditions and alias should match on that msend event for the CI you want to blackout so thatevent with blackout status gets associated with that Service.

          And also schedule to send another the same event but with right status to release blackout.

          (Or a alias id slots can contain directly the service ID, to avoid the alias formuila
          etc.)

          Thanks
          Nilesh