Wich version are you working???, does your report contain graphics??
I'm currently using 19.02 smart reporting.
does your report contain graphics??
-None. This all test data.
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did you check both the default setting in Configuration and settings in user's Roles? If Export to CSV is disabled by default, role's setting does not matter.
Default settings are configurable from Configuration => Report Export Defaults => Export to CSV, settings for specific roles in Roles => <Role> => Export Reports to CSV (e.g. Roles => Report Consumer => Export Reports to CSV or Roles => Dashboard Consumer => Export Reports to CSV).