I was wondering, if it is possible to cancel a Service Request that is in the status Waiting Approval.
I know the user can log into SRM and cancel, but can an administrator cancel in the back-end.
I see the SR in the "Service Requests" form, but the status is greyed out.
We are on 9.1.04 patch 2.
Thanks in advance!
Did you try from SRM:RequestInterface?
Thanks Sidhdesh, that worked!!!!