Good news for the BMC Helix community, ITSM4Outlook is now available as a Deployment Package for the Cloud! And it also work for on-premises Remedy ITSM install too!
This is fairly new, so feel free to give it a try and don't hesitate to ping me if you need support!
ITSM4Outlook v2 GA update is now available!
I see that several Community Members gave very good feedback directly on your post.
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