7 Replies Latest reply on Sep 17, 2020 6:40 AM by Pallavi Hadavale

    Remedy change approval using Rest api

    venkatesh visam
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      Hello Team,

       

      We are working on change approved or rejected using a template -AP:Detail-Signature.

      The first time(Request For Authorization), I am successfully approved. when I try to approve for the next level it's giving below error:

       

      etailed error: [{"messageType":"ERROR","messageText":null,"messageAppendedText":"The record related to this approval notification was previously updated to a state that cannot be further changed.","messageNumber":45801}]

       

       

      Exception during execution:

      SystemExit: [500, u'[{"messageType":"ERROR","messageText":null,"messageAppendedText":"The record related to this approval notification was previously updated to a state that cannot be further changed.","messageNumber":45801}]'] in <script> at line number 22

       

       

      Can you please suggest how to resolve this. below is the API I used for first approval:

       

      /api/arsys/v1/entry/AP:Detail-Signature?q=%27Request%27%3d%22CRQ000000103213%22

       

       

      Do we have any other template to approve or reject multiple times?

       

      Appreciate your support on this.

       

      Thanks,

      Venkatesh