5 Replies Latest reply on Oct 2, 2020 4:45 AM by Martin Loreck

    Business Workflows: (Custom) Link in a bell notification

    James Toribio
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      Hi Community,

       

      is there a way to set up a bell notification in BMC Helix Business Workflows with a clickable link in it? Like so:

       

      BWF.PNG

       

      Is there a way to use "Send Message" in the Process Designer and put a clickable link in the Message Body?

      I already saw the Notification Templates, but I didn't see the option to trigger a notification when a Case is closed.

       

      Thanks for any help!

       

      Best Regards,
      James