0 Replies Latest reply on Sep 11, 2020 8:45 PM by Chao Liu

    BPM express for oracle :ACS parameter alert "BMC-PM3000013E"

    Chao Liu
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      Hi

       

            this is oracle 18c,and the  BPM express for oracle PAR version is 2.8.57,portal version is 2.11.00.

      It is monitored OK before,suddenly it alert and please check the error messages in ACS parameter and RSM logs.

       

       

       

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]> java.lang.IndexOutOfBoundsException: Index: 0, Size: 0

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at java.util.LinkedList.checkElementIndex(LinkedList.java:553)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at java.util.LinkedList.get(LinkedList.java:474)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.DRBP2.lib.jdbc.JDBCConnection.setOraclePlatform(JDBCConnection.java:1325)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.DRBP2.lib.jdbc.JDBCConnection.collectBaseInformation(JDBCConnection.java:820)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.DRBP2.lib.jdbc.JDBCConnectionWithProperties.Connect(JDBCConnectionWithProperties.java:63)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.DRBP2.lib.jdbc.JDBCConnectionManager.getJDBCConnection(JDBCConnectionManager.java:282)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.DRBP2.lib.jdbc.JDBCConnectionManager.getJDBCConnection(JDBCConnectionManager.java:231)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.DRBP2.lib.jdbc.JDBCConnectionManager.getJDBCConnection(JDBCConnectionManager.java:122)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.com_bmc.solutions.DRPM3.DRPM3ParamletHelper.doInstanceStatus(DRPM3ParamletHelper.java:626)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.com_bmc.solutions.DRPM3.DRPM3ParamletHelper.doExecute(DRPM3ParamletHelper.java:270)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.com_bmc.solutions.DRPM3.DRPM3Paramlet.doExecute(DRPM3Paramlet.java:44)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bmc.patrol.patsdk.paramlet.container.simple.SimpleParamletContainer.executeParamletBatchedJobs(SimpleParamletContainer.java:551)

      <R,09/08/20 03:27:14 UTC,STDERR,[RSMScheduler_Worker-11]>  at com.bm