3 Replies Latest reply on Sep 11, 2020 9:55 AM by Cris Coffey

    email monitor fails to process IPM.Note

    Sheila MIller
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      Setting up Track-it 2020.2 and when an outlook form is sent to the monitored mailbox it does not get picked up by track-it

      ver 11.4 did pick the forms up.

       

      The email forms has the Post icon (IPM.Note), is there a way to have 2020 also process them?