3 Replies Latest reply on Sep 15, 2020 7:20 AM by Stefan Hall

    Upgrade 20.02.001 and Replacing Adobe Flash

    Abdul Moid Mohammed
      Share This:

      Hi Team,


      We are with BMC Remedy ARS,ITSM Suite,SRM SLM along with RSSO/DWP 1805.

      With windows as OS and Oracle as DB.


      We have Upgraded the Platform(ARS, Atrium Core CMDB along the Atrium Integrator) to 20.02.00 and then Deployed the patch 20.02.01: Patch 1 for version 20.02

      Did go through the Knowledge Article(AR System Server - How does Flash Player deprecation affect BMC Remedy ITSM? )


      Current AR Server Version - 202008262332

      Mid-Tier Version - 202008262332


      We would like to know what is changed with this 20.02.001 in regards to Flash Player as we still see the Flash is being used at the below mentioned places/items

      • Approval Central
      • Flash boards
      • Atrium Console too as it still prompts the Flash Player Install as per the screen capture, when checked on using IE as browser but when Firefox is used I see everything similar to


      Appreciate response at your earliest availability.


      Thanks;--Abdul Moid