6 Replies Latest reply on Aug 19, 2020 1:16 AM by ilhan KURT

    DWP catalog installation issue

    ilhan KURT
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      Hi all, during installation of DWP catalog I got below error. Version 18.08.

       

      (Aug 17 2020 02:22:16.660 PM +0300),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor.Failed to run Encryption Utility]}

      (Aug 17 2020 02:22:16.661 PM +0300),SEVERE,com.bmc.install.task.InstallationStateHelper,

        LOG EVENT {Description=[AR System Server  failed],Detail=[featureARServer]}

      (Aug 17 2020 02:22:16.661 PM +0300),CONFIG,com.bmc.install.task.InstallationPropertiesHelper,

        LOG EVENT {Description=[SET PROPERTY FAILED_INSTALL_FEATURES],Detail=[featureARServer]}

      (Aug 17 2020 02:22:16.661 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        PROGRESS EVENT {Description=[AR System Server Post Install executor.],Progress=[5],Detail=[ Executing Encryption Utility]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor. command arg = /usr/java/jdk1.8.0_66/jre/bin/java]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor. command arg = -Dlogback.configurationFile=file:/opt/bmc/digitalworkplace/conf/logback_server.xml]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor. command arg = -Dcom.bmc.arsys.homedir=/opt/bmc/digitalworkplace]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor. command arg = -classpath]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor. command arg = /opt/bmc/digitalworkplace/lib/upgradeutils/*]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor. command arg = com.bmc.arsys.server.domain.configuration.connect.Main]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor. command arg = -encryptraspw]}

      (Aug 17 2020 02:22:16.662 PM +0300),INFO,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor.Starting Encryption Utility ]}

      (Aug 17 2020 02:22:16.743 PM +0300),WARNING,com.bmc.install.utility.platform.CommandLineHelper,

        LOG EVENT {Description=[Error: Could not find or load main class com.bmc.arsys.server.domain.configuration.connect.Main]}

      (Aug 17 2020 02:22:16.754 PM +0300),SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerConfigRuleEngineInstallerExecutorTask,

        LOG EVENT {Description=[AR System Server Post Install executor.Failed to run Encryption Utility]}

      (Aug 17 2020 02:22:16.754 PM +0300),SEVERE,com.bmc.install.task.InstallationStateHelper,

        LOG EVENT {Description=[AR System Server  failed],Detail=[featureARServer]}