1 Reply Latest reply on Jul 27, 2020 11:26 PM by Sharvan Singh

    Need to automate terminated people records using Remedy REST API's

    JCP Remedy
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      Hi Team,


      I wanted to automate the clean up of people records in remedy using rest api's. We get an auto email from ad team that whenever users left company will get a list of users in the email.

      Using this I need to restore the user license in remedy, to do this I need to make user offline and set license type to Read. What all things we need to take care when we are automating the people record cleanup.


      Any ideas would be appreciated.