3 Replies Latest reply on Jul 24, 2020 1:49 PM by rodrigo barcat

    Remedyforce Report - Time Log tracking

    scot je
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      Hello,
      We currently log our time using the duration box in the action items in tickets, Notes mostly. I run a report using "incidents with incident history" to get logged hours for staff. The issue I'm having is trying to get the time from each Tasks, SR and incidents into one report to be able to track staff member's total time, Not just incidents. Is this possible?