Never saw this. Do you know if the number of lines here is compliant with the number of active sessions that you expect to be displayed?
Hello Brice-Emmanuel Loiseaux
Thanks a lot for your time.
It`s not. We have only 5 users ( configured in helix ) in one of our Helix environment however the active sessions are more ( i.e. approx. 20 unknown active sessions ).
Some major observations :
1. Active session tab is displaying expected result :
a. Me and my colleague : We are using BYPASS URL. Our profile is not configured in client`s AD.
b. One of the client : She is frequent user of Helix and her profile configured in SSO.
c. Since we have only 2 other profiles and they are not frequent user of Helix. We are not sure from unknown active sessions are coming.
Note : Also as expected our sessions are going as soon as we are logging off from Helix.
2. The issue was first observed after SSO integration.
3. Last observation : After restart, I observed that the count of unknown users was again back to zero but again started increasing to the same count ( i.e. approx. 20 unknown active sessions ).