1 Reply Latest reply on Aug 17, 2020 11:14 AM by Peter Adams

    Smart IT set value for field

    Majd Alsadi
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      Dear All,

       

      I have a field and i need to set a value when some specific condition are met, now its working if its one condition but its not working if its have 2 condition like the below:

       

      1 condition:

      ($troubleTicketTypes == "NTT"? "CTT/NTT WO":NOOP()) >> Working fine

       

      2 condition:

      ($troubleTicketTypes == "NTT"? "CTT/NTT WO":NOOP()) || ($operationCategoryTier3 == "Delay in Installation"? "Customer SR/WO":NOOP()) >> Not working

       

       

      Any suggestion please.

       

      Regadrs,