0 Replies Latest reply on Jul 22, 2020 9:40 AM by Philipp Ernicke

    RemoteControl does not work with Chrome

    Philipp Ernicke
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      Hi,

       

       

      I have a customer who cannot use remote control in the browser with Chrome but everything works fine in Firefox.

       

      If we try to connect via Chrome, there are nothing in the bcm log.
      Proxy options are default for Windows and at use system settings for both browsers.
      Chrome and FF are up2date, no GPO for Chrome, Java is anabled, Cert is installed but it works without Cert in FF.
      We can reproduce this from every single device, but only in this one environment.
      I do not know another customer with this problem and I cannot reproduce it in my test enrivoment.
      Someone any idea why Chrome communication is blocked?
      Thanks in advance,
      Philipp