3 Replies Latest reply on Jul 20, 2020 1:25 PM by Chantal Blais

    SmartIT v 19.08 - Auto fill action in Service Request ?

    Chantal Blais
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      Hello,

       

      Do you know how to replace the auto-fill action in Service Request on smartIT?

      In an srd form, when the user entered a user code, the system would look up the full name associated with the user code in the CTM:People.

      Is it possible to do the same with smart it ? and how ?

       

      Thank you in advance !

       

      Chantal