Does BMC have a documentation for data flow and transaction flow between myit/smartit and RSSO.
We're needing this document to present to our client in a deep dive approach.
You can take a look at
Connect with Remedy - Troubleshooting RSSO integration with Midtier and Digital Workplace Webinar
There a lot is explained around the flow.
Successfully moved to Digital Workplace
does this help?
Remedy SSO architecture - Documentation for Remedy Single Sign-On 20.02 - BMC Documentation
Retrieving data ...