Hope you are doing fine
I think this should not be a real issue.
The configuration properties found in custom/conf files are just properties overwriting the one found in pronto/conf and not a real backup.
Even today if you want want you can keep a backup of pronto/conf outside of TSIM directory and use only the one in pronto/conf ones without the conf in custom/conf directory.
If you want to change a property value just edit the conf file, comment the property line in the conf file and add a new line with a new value.
I personnaly think getting rid of the custom/conf, is just as well since having same config properties under TSIM root directories can sometimes cause some conflicting situation.
It is our best practice to not keep backup copies of files in any of the TSOM installation directories. The reason behind this is that these backup files may be found and may be read which would likely contradict with the settings being changed in the files. So when you take a backup of any of the TSOM files, the recommendation is to move the backup file completely out of the TSOM directory structure so that any searches of the TSOM directory structure by the application will not pick up stray files with unwanted settings. We do recommend always taking a backup, just store the file outside the directory structure for TSOM.
I hope that helps. Please let us know if you have additional questions or concerns.
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This seems to be similar to our issue.
In addition to this just wanted to understand if I need to modify the pnjserver and pnrate files under the pw/custom/conf directory e.g. max heap or min heap, so after that I need to restart the TSIM services correct? As per y understanding without restart TSIM services it doesn't reflect the changes.
thanks for your reply.
Yes, I'm fine, hope you too.
You've misunderstood my question, but Betty gave the right answer :-)
Have a great day and take care
thanks a lot for your reply. I thought it should be that way.
Have a good day and take care
Yes you need to restart all the TSIM services.
The change will reflect only after restart.
Yep I did not understand your question.
As Betty said just avoid backup files under TSIM installation directories.
Have a good weekend.