7 Replies Latest reply on Jun 24, 2020 9:26 AM by Amit Jaiswal

    TransientConnectionError: CMDBSyncCORBA.TransientConnectionError(reason='HTTP Error Forbidden (403): You do not have access to the Apex class named: CustomSettingAPI (FORBIDDEN)', code=0)

    Deepika Gautam
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      Why would Discovery require access to CustomSettingAPI Apex class while below are the only requirements to sync data into Remedyforce CMDB?

       

        • Access to the BMCServiceDesk.CMDBAPI Apex class.
        • Access to the Connected app.
        • Read and write permissions on the Base Element and Base Relationship objects.
        • Read and edit access on all the fields of Base Element and Base Relationship objects.
        • Read permission on the CMDB Class object.

       

      Is it possible that access to CustomSettingAPI is required to populate custom created fields?