9 Replies Latest reply on Jun 24, 2020 2:05 PM by Bill Robinson

    Bladelogic for RSA SecurID authentication

    noah arca
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      Hi

       

      Just a couple of questions :

       

      Is there a separate port for RSA SecurID Authentication method ? The usual port for Domain Authentication is 9840 is this the same port for RSA Securid Auth method?

       

      If the port is the same  and all the SecurID configuration has been set according to docs, why  are the following errors occurring :

       

      Unable to lock user record. Verify the SecurID configuration and connectivity to RSA Authentication Manager.

      Some things to check: Is there a node secret file on the appserver, does it match with the RSA Security manager, was it clear on the manager but an old one on the appserver?

       

      Node secret file has been loaded on the app server, after exported from the RSA manager.

       

      Appreciate all input