8 Replies Latest reply on Jun 10, 2020 5:14 PM by Cristy Castano

    How To all RF system to change due date but not the STAFF

    Cristy Castano
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      I have this validation rule in place and it works so well that not even the system can change the due date if the priority is recalculated.  I want to disallow staff from editing the field but not the system.  Help...?

       

      ISCHANGED(BMCServiceDesk__dueDateTime__c) && NOT(ISBLANK(PRIORVALUE(BMCServiceDesk__dueDateTime__c)))