1 Reply Latest reply on Jun 10, 2020 7:37 AM by Ashroba Ujagare

    Ping monitoring not working properly

    VENKATESWARA RAO KALI
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      Hi Team,

       

      Ping monitoring not working properly, but i am unable to find the error. How can i get that information.

       

      I have installed Ping KM in INS server and add all servers in to host file and import file, but monitoring not working, but i am unable to find error.

        • 1. Re: Ping monitoring not working properly
          Ashroba Ujagare

          Hi Venkat,

           

          - Please ensure JRE 1.6 or later installed on server where lwp km is installed.

          - make sure import file (.txt) does not any contains spaces at beginning or in between server list

          - also check Patrol Agent service user is part of administrator group.

           

          Also you can enable debug from CMA Policy and check whats there in log generated at directory $PATROL_HOME\PPM\logs.

           

          Rgds,

          Ash