1 Reply Latest reply on Jun 4, 2020 1:07 PM by kedar zavar

    Remove Email Address from "Notes" action

    scot je
      Share This:

      We currently use notes to communicate in tickets. The notes sign off with our email address which leads to people emailing the support staff instead of updating the ticket using the SSP. How can I remove the staff's email address at the end of a note?


      Picture attached.