In mid tier or smart it? what is exact 19 version? 1902 or 1908?
So you mean you have only one template which should be attached to incident when using create new?
how would it be special with filter against selecting manually? What would be triggering it?
There would be number of backend forms where you need to push the data. I will check and update
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captured inhouse logs while adding task template manually. found below workflow pushing data to diffferent forms