4 Replies Latest reply on Sep 22, 2020 6:41 AM by Sidhdesh Punaskar

    Is there any way to relate a task group template automatically to Incident using workflow?

    Sudhansu Panigrahi
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      Is there any way to relate a task group template automatically to Incident using workflow/process designer on submit of incident. We have BMC helix 19 version.

       

      Requirement - When user click on new incident, the task template should automatically relate to incident which has children tasks.

       

      Thank you in advance!!!