1 Reply Latest reply on Jun 3, 2020 9:41 AM by Arif Alibay

    Know about third party integration tools

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      Hi TEam,


      We have third party integration tool in our environment, so they are using msend to send the events to ISN server, this ISN server forward that event to BPPM child server, this child server forward to BPPM central server, So BPPM central server send these events to Remedy, then ticket will be generated.


      SO i want to know about how these configuration done? it means that ISN server have a cell and integrated to BPPM child server. So how that events are propagated to child server. How can i know about this configuration, how those are identified and forward to BPPM?


      Could you please help me to get this information.