1 2 Previous Next 22 Replies Latest reply on Jun 8, 2020 10:08 AM by Alejandro Vidaurri de la Cruz

    LoadBalancer Health Checks for BMC Applications

    Marek Ceizel
      Share This:

      Hello everybody,

       

      Kindly asking here for help/info/experiences.

      We would like to configure the LoadBalancers Healthchecks in our architecture more intelligent, to be able to check more than just if port or protocol is running. So using some kind of Helathcheck URL.

       

      http://<MidTier>/arsys/samples/StatusCheck.jsp

       

      https://TSPS1/LogoutUser.jsp

       

      • I know there is also something like that for RSSO.

       

       

      However we cannot find anything like that for:

      ARserver, SmartReporting, SmartIT, DWP and DWP Catalog

       

      To check only the tcp port answer or https is not enough. We saw several situations where the application was somehow frozen even when the low level check thought it is ok.

      Like that we lose the basic principle of HighAvailability as when the Loadbalance thinks the server is ok it is forwarding requests also to a not responding application.

       

      Is there such Healthcheck URLs for the other applications ? Or can somebody guide me how to check them correctly ?

       

      thanks a lot

      Marek

       

      Ping: Remedy AR System, Remedy ITSM, Digital Workplace

        1 2 Previous Next